The purpose of this Privacy Policy is to describe how Cyber Defence Inc muypil.com (“muypil”, “us”, “we”, or “our”) collects, uses and shares information about you through our website. Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at [email protected].
muypil™ is a limited liability company established under the laws of Israel with a principal place of business at HaArba'a St 18, Tel Aviv-Yafo, Israel. If you reside or are located in the European Economic Area (“EEA”) muypil™ is the data controller of all Personally Identifiable Information (as described below) collected via our website, as set out in this Privacy Policy.
At muypil™ we are committed to safeguarding and preserving the privacy of our visitors.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website.
We do update this Policy from time to time so please do review this Privacy Policy regularly.
This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personally Identifiable Information, though in order to access certain features and benefits on our Site, you may need to submit, or we may collect, "Personally Identifiable Information" (i.e., information that can be used to identify you). Personally Identifiable Information can include information such as your name and email address, among other things. If you reside or are located in the EEA, it can also include your IP address or device identifier. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to us. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy, and as permitted or required by law. If you do not agree with these terms, please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Site. Consent can be withdrawn at any time by sending a request to remove consent or deleting your account to [email protected]. Please note that we may also rely on legitimate interests or fulfilment of a contract to continue processing your Personally Identifiable Information.
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information or make a purchase.
iii. Information that you provide when you communicate with us by any means.
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
We use information relating to your use of the website to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our website. We may also use this information to ensure the security of our services and the website. Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any of your Personally Identifiable Information. in addition to the other uses set forth in this Privacy Policy, we may disclose and otherwise use Personally Identifiable Information as described below. We use the information that we collect from you to provide our services to you. In addition to this we may use your Personally Identifiable Information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your Personally Identifiable Information to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
If you reside or are located in the EEA, we keep your Personally Identifiable Information for no longer than necessary for the purposes for which the Personally Identifiable Information is processed. The length of time we retain Personally Identifiable Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
We transfer your personal data from within the EEA to locations outside the EEA. muypil™ is located in the Israel and is involved in processing your Personally Identifiable Information there. International data transfers to muypil™ are safeguarded with EU Commission certified standard data protection contract clauses that can be found in here. The safeguards for international data transfers to muypil’s sub-processors are set out in muypil’s list of sub-processors in http://docs.muypil.com/pricing-privacy-and-terms/muypil-sub-processors.
We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical and administrative security measures to keep your Personally Identifiable Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
i. We use various service providers, vendors and contractors (collectively, "Contractors") to assist us in providing our products and services to you. Our Contractors may have limited access to your Personally Identifiable Information in the course of providing their products or services to us, so that we in turn can provide our services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or our services. Access to your Personally Identifiable Information by Contractors is limited to the information reasonably necessary for such Contractors to perform their limited function for us.
ii. We reserve the right to transfer Personally Identifiable Information in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the Personally Identifiable Information in a manner consistent with this Privacy Policy.
iii. We may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
iv. We may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of muypil, the Site, our users, customers, or others.
Some of our plans require access to your AdWords account. This access is required for our robots to add IPs to the exclusion lists of your campaigns.
i. We will not store any information from your AdWords account.
ii. We will not trade nor sale any information from your AdWords account.
iii. We will not make any changes to your AdWords account (without your approval) other than adding a tracking template to your account.
iv. We will not ask for your AdWords user name or your password. The access is granted by approving an access request from our MCC account or by providing us an API access to your AdWords account.
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
If you would like information in relation to your rights or would like to exercise any of them, you may also contact us via [email protected]. If you reside or are located in the EEA, you have the right to request that we:
provide access to any Personally Identifiable Information we hold about you;
prevent the processing of your Personally Identifiable Information for direct-marketing purposes;
update any Personally Identifiable Information which is out of date or incorrect;
delete any Personally Identifiable Information which we are holding about you;
restrict the way that we process your Personally Identifiable Information;
provide your Personally Identifiable Information to a third party provider of services; or
provide you with a copy of any Personally Identifiable Information which we hold about you.
We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation.
When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at [email protected].
Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our website. We will notify you of any material change to this Privacy Policy by posting a notice on our website’s homepage for a reasonable period of time following such update, and by changing the effective date (located at the bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.
1. Introduction
This User Agreement, the Mobile Application Terms of Use, and all policies and additional
terms posted on and in our sites, applications,
tools and services (collectively "Services") set out the terms on which muypil
offers you access to and use of our Services. You
can find an overview of our policies here. The Mobile Application Terms of Use, all policies
and additional terms posted on and in our
Services are incorporated into this User Agreement. You agree to comply with all terms of
this User Agreement when accessing or using our
Services.
The entity you are contracting with is: Cyber Defence Inc., 2025 Hamilton Ave., San Jose, CA 95125, if you reside in the United States; muypil (UK) Limited, 1 More London Place, London, SE1 2AF, United Kingdom, if you reside in the United Kingdom; muypil GmbH, Albert-Einstein-Ring 2-6, 14532 Kleinmachnow, Germany, if you reside outside the United Kingdom but within the European Union; muypil Canada Limited, 240 Richmond Street West, 2nd Floor Suite 02-100, Toronto, Ontario, M5V 1V6, Canada, if you reside in Canada; muypil Singapore Services Pte Ltd., 10 Collyer Quay, #10-01 Ocean Financial Centre, Singapore 049315, if you reside in India; and muypil Marketplaces GmbH, Helvetiastrasse 15/17, 3005, Bern, Switzerland, if you reside in any other country. In this User Agreement, these entities are individually and collectively referred to as "muypil," "we," or "us."
Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see "Disclaimer of Warranties; Limitation of Liability" and "Legal Disputes" provisions below). It also contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or our agents to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Legal Disputes, Section B ("Agreement to Arbitrate")). If you do not opt out: (1) you will only be permitted to pursue claims against us or our agents on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
2. About muypil
muypil is a marketplace that allows users to offer, sell and buy just about anything in a
variety of pricing formats and locations. The
actual contract for sale is directly between the seller and buyer. muypil is not a party to
the transaction, and it is not a seller or a
traditional auctioneer.
Any guidance we provide as part of our Services, such as pricing, shipping, listing, and sourcing is solely informational and you may decide to follow it or not. Also, while we may help facilitate the resolution of disputes through various programs, muypil has no control over and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.
3. Using muypil
In connection with using or accessing our Services you agree to comply with this User
Agreement, our policies, our terms, and all applicable
laws, rules, and regulations, and you will not:
post, list or upload content or items in inappropriate categories or areas on our sites;
breach or circumvent any laws, regulations, third-party rights or our systems, Services,
policies, or determinations of your account status;
use our Services if you are not able to form legally binding contracts (for example, if you
are under 18 years old), or are temporarily or
indefinitely suspended from using our Services, or are a person with whom transactions are
prohibited under economic or trade
sanctions;
fail to pay for items purchased by you, unless you have a valid reason as set out in an
muypil policy, for example, the seller has
materially changed the item's description after you bid, a clear typographical error is
made, or you cannot contact the seller (see our
Unpaid item policy);
fail to deliver items sold by you, unless you have a valid reason as set out in an muypil
policy, for example, the buyer fails to comply
with the posted terms in your listing or you cannot contact the buyer;
manipulate the price of any item or interfere with any other user's listings;
post false, inaccurate, misleading, deceptive, defamatory, or libelous content;
take any action that may undermine the feedback or ratings systems (our Feedback
policies);
transfer your muypil account (including Feedback) and user ID to another party without our
consent;
distribute or post spam, unsolicited or bulk electronic communications, chain letters, or
pyramid schemes;
distribute viruses or any other technologies that may harm muypil or the interests or
property of users;
use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or
other automated means to access our Services for
any purpose, except with the prior express permission of muypil;
interfere with the functioning of our Services, such as by imposing an unreasonable or
disproportionately large load on our
infrastructure;
export or re-export any muypil application or tool, except in compliance with the export
control laws, and rules and policies of any
relevant jurisdictions;
infringe the copyright, trademark, patent, publicity, moral, database, and/or other
intellectual property rights (collectively, "Intellectual
Property Rights") that belong to or are licensed to muypil. Some, but not all, actions
that may constitute infringement are
reproducing, performing, displaying, distributing, copying, reverse engineering,
decompiling, disassembling, or preparing derivative works
from content that belongs to muypil or someone else;
infringe any Intellectual Property Rights that belong to third parties affected by your use
of our Services or post content that does not
belong to you;
commercialize any muypil application or any information or software associated with such
application, except with the prior express
permission of muypil;
harvest or otherwise collect information about users without their consent; or
circumvent any technical measures used to provide our Services.
Sellers must meet muypil's minimum performance standards. Failure to meet these
standards may result in muypil charging you additional
fees, and/or limiting, restricting, suspending, or downgrading your seller account.
If we believe you are abusing muypil and/or our Services in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove, not display, and/or demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services.
If we believe you are violating our policies prohibiting Offers to buy or sell outside of muypil, you may be subject to a range of actions, including limits on your buying and selling privileges, restrictions on listings and account features, suspension of your account, application of fees, and recovery of expenses for policy monitoring and enforcement. If you are a seller and you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside of muypil, you may be liable to pay a final value fee applicable to that item, even if the item does not sell.
We may cancel unconfirmed accounts or accounts that have been inactive for a substantial period of time. Additionally, we reserve the right to refuse, modify, or terminate all or part of our Services to anyone for any reason at our discretion.
4. Policy Enforcement
When a buyer or seller issue arises, we may consider the user's performance history and
the specific circumstances in applying our
policies. We may choose to be more lenient with policy enforcement in an effort to do the
right thing for both buyers and sellers. The
foregoing does not limit or impair our right to refuse, modify, or terminate all or part of
our Services to anyone, or to terminate this
agreement with anyone, for any reason at our discretion.
5. Fees and Taxes
The fees we charge for using our Services are listed on our Selling fees pages. We may
change our seller fees from time to time by posting
the changes on the muypil site 14 days in advance, but with no advance notice required for
temporary promotions or any changes that result
in the reduction of fees.
If you are a seller, you are liable for transaction fees arising out of all sales made using some or all of our Services, even if sales terms are finalized or payment is made outside of muypil. In particular, if you offer or reference your contact information or ask a buyer for their contact information in the context of buying or selling outside of muypil, you may be liable to pay a final value fee applicable to that item, even if the item doesn't sell, given your usage of our Services for the introduction to a buyer.
You must have a payment method on file when selling through our Services and pay all fees and applicable taxes associated with our Services by the payment due date. If your payment method fails or your account is past due, we may collect amounts owed by charging other payment methods on file with us, retain collection agencies and legal counsel, suspend or limit Services, and for accounts over 60 days past due, request that PayPal deduct the amount owed from your PayPal account balance. In addition, you will be subject to late fees. muypil, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information muypil reported to a credit bureau (i.e., Experian, Equifax or TransUnion) please contact us at muypil Inc., C/O Global Collections, 7700 West Parmer Lane, Building D, Austin, TX 78729. If you wish to dispute the information a collection agency reported to a credit bureau regarding your muypil account, you must contact the collection agency directly.
In any jurisdiction where muypil has an obligation to collect sales taxes on sales you make using our Services, we may collect such sales taxes from you via the payment method on file under the terms of the Billing Agreement or via any other means available to us.
Seller fees don't purchase exclusive rights to item exposure on our Services. We may display third-party advertisements (including links and references thereto) or other content in any part of our Services, in our sole discretion and without consent from, or payment, fee reduction, or other credit to, sellers.
6. Listing Conditions
When listing an item for sale on our Services, you agree to comply with muypil's Listing
policies and Selling practices policy and also
agree that:
You assume full responsibility for the item offered and the accuracy and content of the
listing,
Your listing may not be immediately searchable by keyword or category for several hours (or
up to 24 hours in some circumstances). muypil
can't guarantee exact listing duration,
Your fixed-price listings may renew automatically every calendar month, based on the listing
terms at the time, until all quantities sell or
the listing is ended by you or muypil, in its sole discretion,
The content you provide complies with all of our listing policies, including the Images and
text policy,
Content that violates any of muypil's policies may be modified, obfuscated or deleted at
muypil's sole discretion,
We may revise product data associated with listings to supplement, remove, or correct
information,
We strive to create a marketplace where buyers find what they are looking for. Therefore,
the appearance or placement of listings in search
and browse results will depend on a variety of factors, including, but not limited to:
buyer's location, search query, browsing site, and history;
item's location, listing format, price and shipping cost, terms of service, end time,
history, and relevance to the user query;
seller's history, including listing practices, Detailed Seller Ratings, muypil policy
compliance, Feedback, and defect rate; and
number of listings matching the buyer's query,
To drive a positive user experience, a listing may not appear in some search and browse
results regardless of the sort order chosen by the
buyer,
Some advanced listing upgrades will only be visible on some of our Services,
muypil's Duplicate listings Policy may also affect whether your listing appears in
search results,
Metatags and URL links that are included in a listing may be removed or altered so as to not
affect third-party search engine results,
We may provide you with optional recommendations to consider when creating your listings.
Such recommendations may be based on the
aggregated sales and performance history of similar sold and current listings; results may
vary for individual listings. To drive the
recommendations experience, you agree that we may display the sales and performance history
of your individual listings to other
sellers,
For items listed in certain categories, subject to certain programs, and/or offered or sold
at certain price points, muypil may require the
use of certain payment methods, subject to our Payments methods policy. For example, for
inventory covered by authentication services, buyer
and sellers may be subject to escrow and/or payment handling requirements,
You will not sell and will promptly remove all listings for any product recalled by a
manufacturer or governmental agency if the sale of the
product is prohibited by law or regulation or the product poses a health or safety hazard as
specified by any governmental agency. muypil
has no responsibility or liability for the safety or performance of any product that you
list or sell through the Services, including any
product that is subject to a recall. You are solely responsible for any non-conformity or
defect in, or compliance with any public or
private recall of any product you list or sell through the Services.
7. Purchase Conditions
When buying an item on our Services, you agree to the Rules and policies for buyers and
that:
You are responsible for reading the full item listing before making a bid or committing to
buy,
You enter into a legally binding contract to purchase an item when you commit to buy an
item, your offer for an item is accepted, or if you
have the winning bid (or your bid is otherwise accepted),
For motor vehicles and real estate, a bid or offer initiates a non-binding transaction
representing a buyer's serious expression of
interest in buying the seller's item and does not create a formal contract between the
buyer and the seller,
We do not transfer legal ownership of items from the seller to you,
Utah Code Annotated § 70A-2-401(2) and Uniform Commercial Code § 2-401(2) apply to
the transfer of ownership between the buyer and
the seller, unless the buyer and the seller agree otherwise.
8. International Buying and Selling; Translation
Many of our Services are accessible internationally. We may offer certain programs, tools,
and site experiences of particular interest to
international sellers and buyers, such as estimated local currency conversion and
international shipping calculation tools. Sellers and
buyers are responsible for complying with all laws and regulations applicable to the
international sale, purchase, and shipment of items.
If you purchase an item on an muypil site that is different from your registration site, you are subject to the User Agreement and applicable policies of that other muypil site with respect to that particular purchase, as detailed in the International Selling Policy.
For sellers, you agree that we may display your listing for sale on an muypil site other than the site where you listed your item for sale, based on your shipping settings. You may adjust these settings as detailed in the International Selling Policy. If you list your items with an international shipping option, the appearance of your listings on sites other than the listing site is not guaranteed. If you sell an item on an muypil site that is different from your registration site, you are subject to the User Agreement and applicable policies, including any buyer protection programs, of that other muypil site with respect to that particular sale, as detailed in the International Selling Policy.
You authorize us to use automated tools to translate your muypil content and member-to-member communications, in whole or in part, into local languages where such translation solutions are available. We may provide you with tools which will enable you to translate content at your request. The accuracy and availability of any translation are not guaranteed.
One of the ways that we may make muypil.com listings available to international buyers on muypil.com and on muypil's international sites is through the Global Shipping Program. For eligible items located in the United States and purchased by an international buyer through the Global Shipping Program, you (as seller) will simply ship the item to a parcel processing facility located in the United States after receiving notification of payment from the buyer. Pitney Bowes Inc., a third-party global shipping provider, will oversee the processing, customs clearance, and international shipment of the item on behalf of your international buyer. To the extent a buyer has a question about your Global Shipping Program listings, muypil may respond directly to the buyer if the question pertains to the services overseen by Pitney Bowes Inc. (for example, customs or international shipping). Sellers pay no additional fees for selling through the Global Shipping Program.
Pursuant to a routed export transaction under the U.S. Export Administration Regulations and Foreign Trade Regulations, the buyer, as the Foreign Principal Party in Interest, will agree to assume responsibility for the export shipment, with Pitney Bowes Inc. acting as your buyer's forwarding agent. You remain liable for the accuracy of information you provide about items, and you agree to provide timely responses to requests for additional information.
You consent to the disclosure of certain personally identifiable information, as well as listing and order information, by muypil to Pitney Bowes Inc., and by Pitney Bowes Inc. to its affiliates, service providers, and other third parties (such as customs and revenue authorities, as well as other government agencies), in connection with the processing, export and customs clearance, and international transportation of any item. muypil does not control the privacy policies of Pitney Bowes Inc., its affiliates, or its service providers, and you are subject to the privacy policies of those parties, as applicable.
Additional information about the program, including policies governing feedback, the handling of lost, damaged, and undeliverable items, returns, and the resolution of buyer protection claims for items that you sell through the program, can be found on our Global Shipping Program and Global Shipping FAQs pages.
9. Content
When you provide content using our Services (directly or indirectly), you grant us a
non-exclusive, worldwide, perpetual, irrevocable,
royalty-free, sublicensable (through multiple tiers) right to exercise any and all
Intellectual Property Rights you have in that content in
connection with our provision, expansion, and promotion of our Services, in any media known
now or developed in the future. To the fullest
extent permitted under applicable law, you waive your right to enforce your Intellectual
Property Rights in that content against muypil, our
assignees, our sublicensees, and their assignees in connection with our, those assignees',
and those sublicensees' use of that
content in connection with our provision, expansion, and promotion of our Services.
You represent and warrant that, for all such content you provide, you own or otherwise control all necessary rights to do so and to meet your obligations under this User Agreement. You represent and warrant that such content is accurate. You represent and warrant that use of any such content (including derivative works) by us, our users, or others in contract with us, and in compliance with this User Agreement, does not and will not infringe any Intellectual Property Rights of any third party. muypil takes no responsibility and assumes no liability for any content provided by you or any third party.
We offer product data (including images, descriptions and specifications) that are provided by third parties (including muypil users). You may use that content solely in your muypil listings. muypil may modify or revoke that permission at any time in our sole discretion. The product data includes copyrighted, trademarked and other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings in the product data and not to create any derivative works based on that data (other than by including the data in your listings).
We try to offer reliable product data, but cannot promise that the content provided through our Services will always be available, accurate, complete, and up-to-date. You agree that muypil is not responsible for examining or warranting the listings or content provided by third parties through our Services, and that you will not attempt to hold us or our data providers liable for inaccuracies.
The name "muypil" and other muypil marks, logos, designs, and phrases that we use in connection with our Services are trademarks, service marks, or trade dress of muypil in the U.S. and other countries. They may not be used without the express written prior permission of muypil.
10. Notice for Claims of Intellectual Property Violations and Copyright Infringement Pursuant
to Section 512(c) of Title 17 of the United
States Code
We respond to notices of alleged copyright infringement under the United States Digital
Millennium Copyright Act. muypil's Verified
Rights Owner (VeRO) program works to ensure that items and content using our Services do not
infringe upon the copyright, trademark, or
certain other intellectual property rights of third parties. If you believe that your
intellectual property rights have been infringed,
please notify our VeRO team and we will investigate. Learn how to submit a notice to muypil.
11. Holds and Restricted Funds
To protect muypil from risk of liability for your actions as a seller, muypil has at times
recommended, and may continue to recommend, that
PayPal restrict access to funds in a seller's PayPal account based on certain factors,
including, but not limited to, selling history,
seller performance, returns, riskiness of the listing category, transaction value, or the
filing of an muypil Money Back Guarantee case.
This may result in PayPal restricting funds in your PayPal account.
In connection with managed payments as described in Section 14, we may also restrict seller access to funds based on the factors described in the Payments Terms of Use.
12. Authorization to Contact You; Recording Calls; Analyzing Message Content
muypil may contact you using autodialed or prerecorded calls and text messages, at any
telephone number that you have provided us, to: (i)
notify you regarding your account; (ii) troubleshoot problems with your account; (iii)
resolve a dispute; (iv) collect a debt; (v) poll your
opinions through surveys or questionnaires; or (vi) as otherwise necessary to service your
account or enforce this User Agreement, our
policies, applicable law, or any other agreement we may have with you. muypil may also
contact you using autodialed or prerecorded calls and
text messages for marketing purposes (e.g., offers and promotions), if you consent to such
communications. Our collection, use, disclosure,
retention, and protection of your personal information is governed by the User Privacy
Notice. As described in our User Privacy Notice,
muypil may collect other telephone numbers for you and may place manual non-marketing calls
to any of those numbers and autodialed
non-marketing calls to any landline. Standard telephone minute and text charges may apply
and may include overage fees if you have exceeded
your plan limits. If you do not wish to receive such communications, you may change your
communications preference at any time, including
through the Communication Preferences section of your My muypil.
muypil may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or prerecorded calls and text messages, only as authorized by muypil to carry out the purposes identified above.
muypil may, without further notice or warning and in its discretion, monitor or record telephone conversations you or anyone acting on your behalf has with muypil or its agents for quality control and training purposes, or for its own protection.
muypil's automated systems scan and analyze the contents of every message sent through its messages platform, including messages between users, to detect and prevent fraudulent activity or violations of muypil's User Agreement, including the incorporated terms, notices, rules, and policies. This scanning and analysis may occur before, during, or after the message is sent, or while in storage, and may result in your message being delayed or withheld. muypil may store message contents, including to conduct this scanning and analysis.
Privacy of Others; Marketing
If muypil provides you with information about another user, you agree you will use the
information only for the purposes that it is provided
to you. You may not disclose, sell, rent, or distribute a user's information to a third
party for purposes unrelated to our Services.
Additionally, you may not use user information for marketing purposes, via electronic or
other means, unless you obtain the consent of the
specific user to do so.
13. Additional Terms
Returns and Cancellations
Sellers can create rules to automate replacements, returns, and refunds under certain
circumstances. For all new sellers, in listings where
returns are accepted, muypil will set a default rule that automates the return process.
Sellers may remove or customize their return
preferences in their account settings within My muypil. Where settings have been set to
automatically accept requests for returns or
replacements, an muypil-generated return shipping label will be provided to your buyer. You
agree to comply with our returns policy.
When an item is returned, to refund the buyer, you (as seller) authorize muypil to request that PayPal remove the refund amount (in same or other currency) from your PayPal account, place the amount on your invoice, and/or charge your payment method on file.
The cost of return shipping for an item that is not as described is the seller's responsibility.
You (as seller) authorize muypil to place the return shipping label cost on your invoice, subject to your automatic payment method on file when:
An muypil-generated return shipping label is used, and the seller is responsible for its
cost;
Returns have been automated;
You fail to send your buyer a return shipping label and, instead, an muypil-generated
shipping label is used; and/or
A transaction is cancelled, and to refund the buyer, you (as seller) authorize muypil to
request that PayPal remove the refund amount (in
same or other currency) from your PayPal account. See canceling a transaction for more
details.
muypil Money Back Guarantee
Most muypil sales go smoothly, but if there's a problem with a purchase, the muypil
Money Back Guarantee helps buyers and sellers
communicate and resolve issues. You agree to comply with the policy and permit us to make a
final decision on any muypil Money Back
Guarantee case.
If you (as seller), choose to reimburse a buyer, or are required to reimburse a buyer or muypil under the muypil Money Back Guarantee, you authorize muypil to request that PayPal remove the reimbursement amount (in same or other currency) from your PayPal account, place the amount on your invoice, and/or charge your payment method on file. If we cannot get reimbursement from you, we may collect the outstanding sums using other collection mechanisms, including retaining collection agencies.
We may suspend the muypil Money Back Guarantee in whole or in part without notice if we suspect abuse or interference with the proper working of the policy.
14. Managed Payments
muypil has launched a new managed payments service, where a designated muypil entity (each,
a "payments entity") manages payments
on behalf of sellers (such management described as "managed payments" or similar).
Some muypil sellers have already enrolled in
managed payments. muypil anticipates moving more seller accounts to managed payments in
phases starting in July 2020, providing notice to
the affected sellers as they are scheduled to be moved.
When we enable your account for managed payments, to continue to list and sell on muypil, as directed by the payments entity, each transitioned muypil seller registered in the US must:
provide the payments entity with information about you and/or your business to meet its
compliance requirements, including those involving
identity verification, anti-money laundering controls, and sanctions screening as required
by applicable laws and policies; and
pass such verification and screening and otherwise meet the compliance requirements of the
payments entity, as determined by the payments
entity; and
provide bank account information for a U.S.-based checking account so that the payments
entity can link such checking account to your muypil
account, allowing the payments entity to pay you.
In addition:
the payments entity may obtain information about you from third-parties to verify your
identity, comply with anti-money laundering and
sanctions screening obligations, and for other purposes in connection with managed payments;
and
the payments entity may use third-party payments service providers to assist it in providing
managed payments services, including companies
that process payments, perform risk assessments (such as credit agencies) or compliance
checks, verify identity, and validate payment
methods. muypil, the payments entity, and their affiliates may send personal data associated
with you and your account to such
third-parties.
The payments entity may, in its sole discretion, manage payments on your behalf even if you
haven't provided all requested information,
and the payments entity may withhold payouts pending receipt of such information.
The complete terms governing sellers' use of managed payments are available in the Payments Terms of Use, incorporated herein. You agree to the Payments Terms of Use to the extent applicable to you, whether or not your account has been enabled for managed payments.
The contract for sale underlying the purchase of goods is directly concluded between seller and the buyer in the same manner as for transactions for which the payments entity does not manage payments.
If you are a buyer completing a purchase from a seller that is using managed payments:
You may pay for such items using those payment methods that the payments entity makes
available, and the payments entity will manage
settlement to sellers. By completing purchases from sellers who use managed payments, buyers
authorize the payments entity to initiate
payments using the buyers' selected payment method and collect the transaction amounts
on behalf of sellers. Accordingly, payments
received by the payments entity from buyers satisfy buyers' obligations to pay sellers
in the amount of payments received.
In certain instances, your transaction may be declined, frozen, or held for any reason
including for suspected fraud, AML compliance,
compliance with economic or trade sanctions, in connection with muypil's internal risk
controls or due to potential violations of any
policy of muypil or the payments entity, or a policy of one of the payments entity's
third party payments services providers.
muypil, the payments entity or its affiliates may save payment information, such as credit
card or debit card numbers, and card expiration
dates, entered by you on our Services when you make a purchase, redeem a coupon, or make any
other transaction on our Services where card
information is entered. Such stored payment information may be used as your default payment
method for future transactions on our Services.
At any time, you can update your card information or enter new card information, at which
point the new card information shall be stored as
your default payment method. You may make changes to your default payment method through the
Personal Information section under the Account
tab in My muypil. You are responsible for maintaining the accuracy of information we have on
file, and you consent to muypil updating such
stored information from time to time based on information provided by you, your bank or
other payments services providers. You will only
provide information about payment methods that you are authorized to use.
You may seek returns or cancellations on our Services, or file muypil Money Back Guarantee
claims on our Services, in the same manner as you
do for transactions for which the payments entity does not manage payments. The payments
entity refunds amounts paid for successful muypil
Money Back Guarantee claims and returned or cancelled transactions in cases where the
original payment was managed by the payments entity.
Refund timing may vary in accordance with the rules of third parties, such as credit and
debit card networks.
You agree to comply with, and not cause a third party to violate, all applicable laws,
regulations, rules and terms and conditions in
connection with the use of managed payments. You understand that some third parties, such as
credit and debit card issuers, credit and debit
card networks and payments services providers, may have their own terms and conditions for
the payment or settlement methods you choose to
use in connection with managed payments transactions. Failure to abide by third party terms
and conditions may result in fees assessed to
you (for example, currency conversion fees from your credit card issuer if the transaction
currency is different from your credit card
currency) or other actions taken by such third parties, and you agree that the payments
entity has no control over, or responsibility or
liability for, such fees or actions.
15. Disclaimer of Warranties; Limitation of Liability
We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee
the continuous operation of or access to our
Services. Bid update and other notification functionality in muypil's applications may
not occur in real time. Such functionality is
subject to delays beyond muypil's control.
You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In addition, to the extent permitted by applicable law, in no event will muypil (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) be liable to you or any third party under any claim at law or in equity for any consequential damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages), and all such damages or losses are expressly excluded by this agreement whether or not they were foreseeable or muypil was advised of such damages or losses. Without limiting the generality of the foregoing, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from:
the content you provide (directly or indirectly) using our Services;
your use of or your inability to use our Services;
pricing, shipping, format, or other guidance provided by muypil;
delays or disruptions in our Services;
viruses or other malicious software obtained by accessing or linking to our Services;
glitches, bugs, errors, or inaccuracies of any kind in our Services;
damage to your hardware device from the use of any muypil Service;
the content, actions, or inactions of third parties, including items listed using our
Services or the destruction of allegedly fake
items;
a suspension or other action taken with respect to your account or breach of the Abusing
muypil Section above;
the duration or manner in which your listings appear in search results as set out in the
Listing Conditions Section above; or
your need to modify practices, content, or behavior, or your loss of or inability to do
business, as a result of changes to this User
Agreement or our policies.
Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so
such disclaimers and exclusions may not apply to
you.
Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) any amounts due under the muypil Money Back Guarantee up to the price the item sold for on muypil (including any applicable sales tax) and its original shipping costs, (b) the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or (c) $100.
16. Release
If you have a dispute with one or more users, you release us (and our affiliates and
subsidiaries, and our and their respective officers,
directors, employees and agents) from claims, demands and damages (actual and consequential)
of every kind and nature, known and unknown,
arising out of or in any way connected with such disputes. In entering into this release you
expressly waive any protections (whether
statutory or otherwise) that would otherwise limit the coverage of this release to include
only those claims which you may know or suspect
to exist in your favor at the time of agreeing to this release.
17. Indemnity
You will indemnify and hold us (including our affiliates and subsidiaries, as well as our
and their respective officers, directors,
employees, agents) harmless from any claim or demand, including reasonable legal fees, made
by any third party due to or arising out of your
breach of this User Agreement, your improper use of our Services or your breach of any law
or the rights of a third party.
18. Legal Disputes
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL
IMPACT ON HOW CLAIMS YOU AND muypil HAVE AGAINST EACH
OTHER ARE RESOLVED.
In this Legal Disputes Section, the term “related third parties” includes your and muypil’s respective affiliates, subsidiaries, parent companies, predecessors, successors, assigns, as well as your, muypil’s, and these entities’ respective employees and agents.
You and muypil agree that any claim or dispute at law or equity that has arisen, or may arise, between you and muypil (or any related third parties) that relates in any way to or arises out of this or previous versions of this User Agreement, your use of or access to the Services, the actions of muypil or its agents, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.
A. Applicable Law
You agree that, except to the extent inconsistent with or preempted by federal law, the laws
of the State of Utah, without regard to
principles of conflict of laws, will govern this User Agreement and any claim or dispute
that has arisen or may arise between you and
muypil, except as otherwise stated in this User Agreement.
B. Agreement to Arbitrate
You and muypil each agree that any and all disputes or claims that have arisen, or may
arise, between you and muypil (or any related third
parties) that relate in any way to or arise out of this or previous versions of the User
Agreement, your use of or access to our Services,
the actions of muypil or its agents, or any products or services sold, offered, or purchased
through our Services shall be resolved
exclusively through final and binding arbitration, rather than in court.
Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act ("FAA"), and to the extent not inconsistent with the FAA, the laws of the State of Utah, without regard to principles of conflict of laws, governs the interpretation and enforcement of this Agreement to Arbitrate.
Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND muypil AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN
INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER
IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING.
UNLESS BOTH YOU AND muypil AGREE OTHERWISE, THE
ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND
MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A
CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO,
THE ARBITRATOR MAY AWARD RELIEF (INCLUDING
MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
RELIEF AND ONLY TO THE EXTENT NECESSARY TO
PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED
CANNOT AFFECT OTHER USERS. If a court decides that
applicable law precludes enforcement of any of this paragraph's limitations as to a
particular claim or a particular request for a
remedy (such as a request for injunctive relief), then that claim or that remedy request
(and only that claim or that remedy request) must
be severed from the arbitration and may be brought in court (pursuant to Section 18.C
below), subject to your and muypil's right to
appeal the court's decision. All other claims will be arbitrated.
Arbitration Procedures
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator
instead of a judge or jury, and court review of
an arbitration award is very limited. However, an arbitrator can award the same damages and
relief on an individualized basis that a court
can award to an individual. An arbitrator should apply the terms of the User Agreement as a
court would. All issues are for the arbitrator
to decide, except that issues relating to arbitrability, the scope or enforceability of this
Agreement to Arbitrate, or the interpretation
of Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative
Actions and Non-Individualized Relief"),
shall be for a court of competent jurisdiction to decide.
The arbitration will be administered by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Consumer Arbitration Rules and the AAA's Commercial Arbitration Rules, and the AAA's International Centre for Dispute Resolution Rules (as applicable), as modified by this Agreement to Arbitrate. Absent agreement of the parties, the AAA shall decide which AAA rules apply to the arbitration. The AAA's rules are available at www.adr.org and www.icdr.org. In the event that the AAA is unavailable to administer the arbitration, another administrator will be selected by the parties or, if the parties cannot reach the agreement, the court (pursuant to Section 18.C below) shall select the administrator.
A party who intends to seek arbitration must first send to the other, by certified mail, a valid Notice of Dispute ("Notice"), which may be downloaded at this link. The Notice to muypil must be sent to muypil Inc., Attn: Litigation Department, Re: Notice of Dispute, 583 W. muypil Way, Draper, UT 84020. muypil will send any Notice to you to the physical address we have on file associated with your muypil account; it is your responsibility to keep your physical address up to date. To be valid, you must personally sign the Notice and complete all information on the Notice form, including a description of the nature and basis of the claims you are asserting, the specific relief sought, and the email address and phone number associated with your account.
If you and muypil are unable to resolve the claims described in a valid Notice within 30 days after muypil receives that Notice, you or muypil may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA's site at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to muypil at the following address: muypil, Inc. c/o CT Corporation System, 1108 E South Union Ave., Midvale, UT 84047. In the event muypil initiates an arbitration against you, it will send a copy of the completed form to the physical address we have on file associated with your muypil account. Any settlement offer made by you or muypil shall not be disclosed to the arbitrator.
If you are a resident of the United States, then the arbitration hearing shall be held in the county in which you reside or at another mutually agreed location. If you are not a resident of the United States, then the arbitration hearing will be held in Salt Lake County, Utah, United States, or another mutually agreed location. Where no disclosed claims or counterclaims exceed $25,000, the dispute shall be resolved by the submission of documents only, subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you and/or muypil may attend by telephone, unless the arbitrator requires otherwise. The language of the arbitration will be English.
The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same muypil user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Costs of Arbitration
Payment of all filing, administration and arbitrator fees will be governed by the AAA's
rules, unless otherwise stated in this Agreement
to Arbitrate. If you complied with the Notice of Dispute procedures of Section 2 of this
Agreement ("Arbitration Procedures") and
the value of the relief sought is $10,000 or less, at your request, muypil will pay all
administration and arbitrator fees associated with
the arbitration. Any request for payment of fees by muypil should be submitted by mail to
the AAA along with your Demand for Arbitration and
muypil will make arrangements to pay administration and arbitrator fees directly to the AAA.
In the event the arbitrator determines the
claim(s) you assert in the arbitration to be frivolous, you agree to reimburse muypil for
all fees associated with the arbitration paid by
muypil on your behalf that you otherwise would be obligated to pay under the AAA's
rules.
Severability
With the exception of any of the provisions in Section 1 of this Agreement to Arbitrate ("Prohibition
of Class and Representative
Actions and Non-Individualized Relief"), if an arbitrator or court decides that any
part of this Agreement to Arbitrate is invalid or
unenforceable, the other parts of this Agreement to Arbitrate shall still apply.
Opt-Out Procedure
IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO REJECT THIS AGREEMENT TO ARBITRATE
("OPT-OUT") BY MAILING US A WRITTEN
OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER
THAN 30 DAYS AFTER THE DATE YOU ACCEPT THE USER
AGREEMENT FOR THE FIRST TIME. YOU MUST MAIL THE OPT-OUT NOTICE TO muypil INC., ATTN:
LITIGATION DEPARTMENT, RE: OPT-OUT NOTICE, 583 WEST
muypil WAY, DRAPER, UT 84020.
For your convenience, we are providing an Opt-Out Notice form. You must complete and mail that to us in order to opt out of the Agreement to Arbitrate. You must complete the Opt-Out Notice form by providing the information called for in the form, including your name, address (including street address, city, state and zip code), and the user ID(s) and email address(es) associated with the muypil Service account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of this User Agreement and its Legal Disputes Section will continue to apply to you. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.
Future Amendments to the Agreement to Arbitrate
Notwithstanding any provision in the User Agreement to the contrary, you and we agree that
if we make any amendment to this Agreement to
Arbitrate (other than an amendment to any notice address or site link provided herein) in
the future, that amendment shall not apply to any
claim that was filed in a legal proceeding against muypil prior to the effective date of the
amendment. The amendment shall apply to all
other disputes or claims governed by the Agreement to Arbitrate that have arisen or may
arise between you and muypil. We will notify you of
amendments to this Agreement to Arbitrate by posting the amended terms on www.muypil.com at
least 30 days before the effective date of the
amendments and by providing notice through the muypil Message Center and/or by email. If you
do not agree to these amended terms, you may
close your account within the 30-day period and you will not be bound by the amended terms.
C. Judicial Forum for Legal Disputes
All claims or disputes that are not subject to the Agreement to Arbitrate above is found not
to apply to you or to a particular claim or
dispute, either as a result of your decision to opt out of the Agreement to Arbitrate and
all matters brought pursuant to and in aid of the
Agreement to Arbitrate will be resolved exclusively by a state or federal court located in
Salt Lake County, Utah. You and muypil agree to
submit to the personal jurisdiction of the courts located within Salt Lake County, Utah for
the purpose of litigating all such claims,
disputes, or matters.
19. General
Except as otherwise provided in this User Agreement, if any provision of this User Agreement
is held to be invalid, void or for any reason
unenforceable, such provision shall be struck out and shall not affect the validity and
enforceability of the remaining provisions. In our
sole discretion, we may assign this User Agreement, and in such event, we will post notice
on www.muypil.com.
Headings are for reference purposes only and do not limit the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.
We may amend this User Agreement at any time by posting the amended terms on www.muypil.com. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through the muypil Message Center and/or by email. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and an muypil representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment.
Without limiting muypil's ability to refuse, modify, or terminate all or part of our Services, muypil may also terminate this Agreement with anyone at any time for any reason, at our sole discretion, by giving notice of such termination.
The policies and terms posted on our Services may be changed from time to time. Changes take effect when we post them on the muypil Service.
If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to this User Agreement. Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this User Agreement.
The User Agreement and all terms and polices posted through our Services set forth the entire understanding and agreement between you and muypil, and supersede all prior understandings and agreements of the parties.
The following Sections survive any termination of this User Agreement: Fees, Content, Holds and Restricted Funds, Managed Payments, Additional Terms, Disclaimer of Warranties; Limitation of Liability; Release, Indemnity, Legal Disputes, and General.
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
Pursuant to 815 ILCS 414/1.5(c), for transactions involving tickets to events in Illinois, buyers and sellers may elect to submit complaints against one another to the American Arbitration Association ("AAA") under its rules and procedures. The AAA's rules are available at www.adr.org. Such complaints shall be decided by an independent arbitrator in accordance with this User Agreement. Buyers and sellers further agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois.